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LRE visits, observes and ranks European public libraries from a customer perspective. The method is mystery shopping. The goal is to obtain a higher quality in services.

BerlinGedenkExterior
SavonlinnaExteriorSeaviewSmall
BerlinGedenkMagazinesSmall3
AmsterdamRoundShelvesSmall
HerningExterior
SavonlinnaChildren´sDepartmentSmall
HelsingörManLyingSmall
GothenburgYouthSmall
EspooSelloEntranceInsideOutExtra
HelsingörChildren
HerningMagazines
SavonlinnaInformationDeskSmall
Aix-en-ProvenceExteriorSmall
AmsterdamExteriorSmall