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LRE visits, observes and ranks European public libraries from a customer perspective. The method is mystery shopping. The goal is to obtain a higher quality in services.

AmsterdamRoundShelvesSmall
BerlinGedenkExterior
EspooSelloEntranceInsideOutExtra
HerningMagazines
HelsingörChildren
GothenburgYouthSmall
AmsterdamExteriorSmall
HelsingörManLyingSmall
SavonlinnaChildren´sDepartmentSmall
Aix-en-ProvenceExteriorSmall
HerningExterior
SavonlinnaInformationDeskSmall
SavonlinnaExteriorSeaviewSmall
BerlinGedenkMagazinesSmall3